Confirmed Service Customer
Truck was at the dealership for over 3 weeks. The shop scanned the vehicle and I was told it needed a new Nox sensor to fix the problem. They replaced the Nox sensor for a $1000.00 parts and labor. I then received a phone call saying the problem had not been solved and that it would need $4000.00 to solve the problem. I don't think they were 100% sure that would solve the problem!! Picked up the truck a few days later and took it to a different repair shop. A lot of wasted time and money!!
Jeff R.
PHOENIX,
AZ
Business Response
Jeff, we work hard to provide a fantastic experience to everyone. It's discouraging to see that you had a negative experience. We hope you are willing to give us another chance. Please reach out to us at (480) 630-2821 so we can work towards a resolution.
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