Confirmed Sales Customer
All was going great until we went into financing. Maybe part was my problem for not asking enough questions or paying attention on what I was signing.We had agree to 72 months and after financing I noticed after I got home that he had changed it to 84 months. While he was explaining the amount on coverage and the amount of my payment increase, I was ok with that but not the increase on the months. Just think they need to explained it more in detail. This is a purchase that as a customer needs to understand before making a decision. This will make us return for business.
Joel M.
CHANDLER,
AZ
Business Response
Joel, thank you for leaving this detailed feedback about your experience with our dealership. Thank you again for taking the time to let us know how we can improve. We hope you will consider us again in the future. Take care.
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